RETURN & REFUND POLICY
RETURN & REFUND POLICY — HER LAVISH HAIR COLLECTION
At Her Lavish Hair Collection, we prioritize the safety, quality, and integrity of every product we offer. Due to the nature of our luxury hair products, all sales are final.
NO RETURNS OR EXCHANGES
Her Lavish Hair Collection does NOT accept returns or exchanges for any reason, including but not limited to:
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Change of mind
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Ordering the wrong length, texture, or item
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Dissatisfaction with color, density, or style preference
We enforce this policy to maintain the highest hygiene standards and to protect the safety of all customers.
NO REFUNDS ON SHIPPING
Shipping fees are non-refundable.
ORDER CHANGES (24-HOUR WINDOW ONLY)
We understand mistakes happen.
Order changes may be requested within the first 24 hours after your order is placed.
After the 24-hour window has passed:
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No edits
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No cancellations
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No changes to address, length, texture, or items
Once processing begins, orders cannot be modified for any reason.
INCORRECT ADDRESSES
Please double-check your shipping information at checkout.
Her Lavish Hair Collection is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to incorrect address entry, the customer will be responsible for reshipment fees.
ORDER ISSUES OR CONCERNS
If you experience an issue with your order, please contact our team within 48 hours of delivery so we can assist you promptly.
📧 info@herlavishhaircollection.com
Please include your:
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Full name
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Order number
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Detailed description of your concern
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Clear photos or videos (if applicable)
FINAL NOTE
By completing a purchase with Her Lavish Hair Collection, you agree to all terms stated in this Return & Refund Policy.
We appreciate your trust in our brand and your commitment to supporting small luxury businesses.