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RETURN & REFUND POLICY

RETURN & REFUND POLICY — HER LAVISH HAIR COLLECTION

At Her Lavish Hair Collection, we prioritize the safety, quality, and integrity of every product we offer. Due to the nature of our luxury hair products, all sales are final.

NO RETURNS OR EXCHANGES

Her Lavish Hair Collection does NOT accept returns or exchanges for any reason, including but not limited to:

  • Change of mind

  • Ordering the wrong length, texture, or item

  • Dissatisfaction with color, density, or style preference

We enforce this policy to maintain the highest hygiene standards and to protect the safety of all customers.

NO REFUNDS ON SHIPPING

Shipping fees are non-refundable.

ORDER CHANGES (24-HOUR WINDOW ONLY)

We understand mistakes happen.
Order changes may be requested within the first 24 hours after your order is placed.

After the 24-hour window has passed:

  • No edits

  • No cancellations

  • No changes to address, length, texture, or items

Once processing begins, orders cannot be modified for any reason.

INCORRECT ADDRESSES

Please double-check your shipping information at checkout.
Her Lavish Hair Collection is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to incorrect address entry, the customer will be responsible for reshipment fees.

ORDER ISSUES OR CONCERNS

If you experience an issue with your order, please contact our team within 48 hours of delivery so we can assist you promptly.

📧 info@herlavishhaircollection.com

Please include your:

  • Full name

  • Order number

  • Detailed description of your concern

  • Clear photos or videos (if applicable)

FINAL NOTE

By completing a purchase with Her Lavish Hair Collection, you agree to all terms stated in this Return & Refund Policy.

We appreciate your trust in our brand and your commitment to supporting small luxury businesses.